Privacy Policy

1. Who We Are

AmbitX.ai ("AmbitX", "we", "us", "our") is an AI automation agency registered in South Africa. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

Information Officer: Murali Naidu
Email: privacy@ambitx.ai
Address: Johannesburg, Gauteng, South Africa

2. What Information We Collect

We may collect the following personal information:

• Contact details: name, email address, phone number, company name, provided when you submit our contact form or correspond with us.
• Usage data: pages visited, time on site, browser type, device information, collected automatically via analytics tools.
• Communication records: the content of messages you send us through our contact form or email.

3. How We Use Your Information

We process your personal information for the following purposes:

• To respond to your enquiries and provide requested services
• To send project-related communications
• To improve our website and services
• To comply with legal obligations

We process your information on the basis of your explicit consent (provided via our contact form) or where processing is necessary for the performance of a contract.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers: Vercel (hosting), Resend (email delivery). These providers process data on our behalf under strict data processing agreements.
• Legal requirements: where required by South African law or court order.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for 12 months unless you request earlier deletion.

6. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw your consent at any time
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at privacy@ambitx.ai. We will respond within 30 days.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), secure hosting infrastructure, and access controls.

8. Cross-Border Transfers

Some of our service providers (Vercel, Resend) may process data outside South Africa. Where this occurs, we ensure adequate safeguards are in place as required by Section 72 of POPIA.

9. Cookies and Analytics

Our website uses Vercel Analytics for performance monitoring. This collects anonymised usage data (page views, device type, country) and does not use cookies for tracking. No personally identifiable information is collected through analytics.

10. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page.

11. Contact

For any privacy-related enquiries or to exercise your POPIA rights:

AmbitX.ai
Email: privacy@ambitx.ai
Johannesburg, Gauteng, South Africa